Brain & skills
Skills are reusable playbooks you attach to a task. Brain is indexed knowledge the agent can search on each reply — policies, runbooks, product notes — not the whole internet.
Skills
- Write a skill once (instructions + optional examples).
- Attach it to the tasks that should follow it.
- From chat, “Save skill” prefills the composer so a good reply can become a playbook.
Brain
Upload files or sync sources into Brain. On a chat turn the agent can retrieve matching passages and ground the answer in your material instead of guessing.
- Keep policies, runbooks, and product notes in Brain rather than pasting them into every prompt.
- Attach Brain to the tasks that should use it — it is not a public search box on the internet.
- Update a source when the process changes; the next reply can pick up the new version.